How do I submit service request?

There are three ways to submit requests:
1. Send email to the office. The E-Mail will be automatically become a request ticket in the system
MITS office : IT@xjtlu.edu.cn
CMO office : cmo@xjtlu.edu.cn
Library: library-service@xjtlu.edu.cn
One-Stop shop: onestop@xjtlu.edu.cn

2. Browse web page http://service.xjtlu.edu.cn/otrs/customer.pl

3. The phone call will also be recorded as a request ticket in the system
MITS office : 88161250
CMO office : 88161071
Library: 88161290/88161291
One-Stop shop: 88161854