IT Guidance
Staff Guide to IT services AY2021 (PDF)IT Induction PDF AY2122
IT Induction-English (Video)
IT Support for Academic Staff
Academic Technology List
Academic Software List
Computer Lab Locations (Updated for Social Distancing))
How do I set up email on Android devices?
How do I set up email on Android devices? (video)
How do I set up email on IOS devices?
How do I set up email on IOS devices? (video)
How do I set up Outlook app on IOS devices?
How do I set up Outlook in MAC OS?
How do I set up Outlook in Windows OS?
How do I recover deleted emails (items) in Outlook?
How do I use XJTLU mail box by MS Outlook at home without VPN?
How do I archive Email data to local disk?
My useful email is blocked by Anti-Spam system, why?
How to maintain local mail group in Outlook Client(For Mac)
How to maintain local mail group in Outlook Client(For Windows)
How do I access campus data resource off campus?
How do I access campus data resource off campus?(PDF)
How do I access campus data resource off campus by installing VPN (for Windows 10) ? (video)
How do I get a temporary WiFi account for my visitor? (for staff) (video)
How do I remove my device MAC in campus WiFi system? (video)
Why the WiFi is slow sometime and somewhere?
When I'm walking to a nearby place, why the WiFi speed become very slow in a sudden?
How do I set up email on Android devices?
How do I set up email on Android devices? (video)
How do I set up email on IOS devices?
How do I set up email on IOS devices? (video)
How do I set up Outlook app on IOS devices?
How do I set up Outlook in MAC OS?
How do I set up Outlook in Windows OS?
How do I recover deleted emails (items) in Outlook?
How do I use XJTLU mail box by MS Outlook at home without VPN?
How do I archive Email data to local disk?
My useful email is blocked by Anti-Spam system, why?
How do I access campus data resource off campus?
How do I access campus data resource off campus?(PDF)
How do I access campus data resource off campus by installing VPN (for Windows 10) ? (video)
How do I get a temporary WiFi account for my visitor? (for staff) (video)
How do I remove my device MAC in campus WiFi system? (video)
Why the WiFi is slow sometime and somewhere?
I've just installed updates to Windows 10; why has SSLVPN stopped working?
When I'm walking to a nearby place, why the WiFi speed become very slow in a sudden?