XJTLU
Xi'an Jiaotong-Liverpool
University
IT Guide for Staff IT Guide for Student Campus Service

IT Guidance

Student Guide to IT services AY2021 (PDF)
IT Induction PDF AY2021
IT Induction-English (Video)
Computer Lab Locations (Updated for Social Distancing)

Software Installation List

The following software is available for installation on the 4th floor of the library.
For Windows:
Adobe CC 2018
MATLAB 2020a
ChemOffice Professional 19.1
Sage50 2019
Oasys suite (on campus only)
DrBeam and DrFrame
PTC Creo Parametric 5.0 (on campus only)
PTC Mathcad Prime 3.0 (on campus only)
EndNote X9
AutoCAD 2020
Autodesk Revit 2020
3ds Max 2020
Microsoft Visual Studio Enterprise 2019
SAS 9.4

For Mac:
Adobe CC 2018(this version is incompatible with macOS 10.15)
MATLAB 2020a
ChemOffice Professional 19.1
EndNote X9
AutoCAD 2020

Software list:
Software lists for student in computer lab
Notice:
Service Scope for user private computer
IT Guidance
Student Guide to IT services AY2021 (PDF)
IT Induction PDF AY2021
IT Induction-English (Video)
Computer Lab Locations (Updated for Social Distancing)
Software installation List
For Windows:
Adobe CC 2018
MATLAB 2020a
ChemOffice Professional 19.1
Sage50 2019
Oasys suite (on campus only)
DrBeam and DrFrame
PTC Creo Parametric 5.0 (on campus only)
PTC Mathcad Prime 3.0 (on campus only)
EndNote X9
AutoCAD 2020
Autodesk Revit 2020
3ds Max 2020
Microsoft Visual Studio Enterprise 2019
SAS 9.4

For Mac:
Adobe CC 2018(this version is incompatible with macOS 10.15)
MATLAB 2020a
ChemOffice Professional 19.1
EndNote X9
AutoCAD 2020

Software list:
Software lists for student in computer lab
Notice:
Service Scope for user private computer

User Guide:

E-bridge (Student Information System)

Connect @ XJTLU (Campus Portfolio)

BOX (Campus Cloud Storage)

Library Huiwen and OPAC

WiFi for campus

WiFi for Eduroam

E-mail Anti-SPAM

E-mail MS Outlook Introduction

E-mail MS Outlook Guide

Student Self-Service Printing

VPN for off-campus

Virtual Desktop User Guide

IT FAQ:

Security

How do I apply patch for windows computer?

How can I change the XJTLU account password?

What can I do if I forget password?

How do I upgrade Anti-virus/Symantec to latest version?

How can I active XJTLU Account?

EMAIL

How do I set up email on Android devices?

How do I set up email on Android devices? (video)

How do I set up email on IOS devices?

How do I set up email on IOS devices? (video)

How do I set up Outlook app on IOS devices?

How do I set up Outlook in MAC OS?

How do I set up Outlook in Windows OS?

How do I set up email account in windows10?

How do I process spam email?

How do I recover deleted emails (items) in Outlook?

How do I use XJTLU mail box by MS Outlook at home without VPN?

How do I archive Email data to local disk?

My useful email is blocked by Anti-Spam system, why?

How do I change my avatar?

NETWORK

How do I access campus data resource off campus?

How do I access campus data resource off campus?(PDF)

How do I access campus data resource off campus by installing VPN (for Windows 10) ? (video)

How do I use campus WiFi?

How do I remove my device MAC in campus WiFi system? (video)

Why the WiFi is slow sometime and somewhere?

When I'm walking to a nearby place, why the WiFi speed become very slow in a sudden?

SOFTWARE

How many software installed in computer lab?

How do I register and install MATLAB license(for student)?

How to register Autodesk Education Account and install Autodesk software?

PRINT

How do I print/scan/copy?

What can I do if I got "credit too low" error when self-printing?

APPLICATION

How do I submit service request?

What is e-Bridge?

How do I use EZproxy to access library digital resource base?

How to install the ICE APP?

How to install the XJTLU APP?

User Guide:

E-bridge (Student Information System)

Connect @ XJTLU (Campus Portfolio)

BOX (Campus Cloud Storage)

Library Huiwen and OPAC

WiFi for campus

WiFi for Eduroam

E-mail Anti-SPAM

E-mail MS Outlook Introduction

E-mail MS Outlook Guide

Student Self-Service Printing

VPN for off-campus

Virtual Desktop User Guide

IT FAQ:

How do I set up email on Android devices?

How can I change the XJTLU account password?

What can I do if I forget password?

How do I upgrade Anti-virus/Symantec to latest version?

How can I active XJTLU Account?

How do I set up email on Android devices?

How do I set up email on Android devices? (video)

How do I set up email on IOS devices?

How do I set up email on IOS devices? (video)

How do I set up Outlook app on IOS devices?

How do I set up Outlook in MAC OS?

How do I set up Outlook in Windows OS?

How do I set up email account in windows10?

How do I process spam email?

How do I recover deleted emails (items) in Outlook?

How do I use XJTLU mail box by MS Outlook at home without VPN?

How do I archive Email data to local disk?

My useful email is blocked by Anti-Spam system, why?

How do I change my avatar?

How do I access campus data resource off campus?

How do I access campus data resource off campus by installing VPN (for Windows 10) ? (video)

How do I use campus WiFi?

How do I get a temporary WiFi account for my visitor? (for staff) (video)

How do I remove my device MAC in campus WiFi system? (video)

Why the WiFi is slow sometime and somewhere?

I've just installed updates to Windows 10; why has SSLVPN stopped working?

When I'm walking to a nearby place, why the WiFi speed become very slow in a sudden?

How many software installed in computer lab?

How do I register and install MATLAB license(for student)?

How to register Autodesk Education Account and install Autodesk software

How do I print/scan/copy?

What can I do if I got "credit too low" error when self-printing?

How do I submit service request?

What is e-Bridge?

How do I use EZproxy to access library digital resource base?

How to install the ICE APP

How to install the XJTLU APP

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