XJTLU
Xi'an Jiaotong-Liverpool
University
IT Guide for Staff IT Guide for Student Campus Service

IT Guidance

Student Guide to IT services AY2223 (PDF)
Student Guide to IT services AY2223 For TC (PDF)
IT Induction PDF AY2223
Computer Lab Locations

IT policies and guidelines:
MITS SLA and Policy

Software Installation List

The following software is available for installation on the 4th floor of the library.
For Windows:
MATLAB 2022a (How to register and install MATLAB)
ChemOffice Professional 21.0
Oasys suite (on-campus only, please connect XJTLU VPN off-campus)
DrBeam and DrFrame
PTC Creo Parametric 5.0 (on-campus only, please connect XJTLU VPN off-campus)
PTC Mathcad Prime 3.0 (on-campus only, please connect XJTLU VPN off-campus)
EndNote 20
Autodesk Software (include AutoCAD\Revit\3ds Max\Maya etc.)
How to register Autodesk Education Account and install Autodesk software
Microsoft Visual Studio Enterprise 2022
SAS 9.4

For Mac:
MATLAB 2022a
ChemOffice Professional 21.0
EndNote 20
AutoCAD 2023
How to register Autodesk Education Account and install Autodesk software

Software list:
Software in computer labs
Notice:
Service Scope for user private computer
IT Guidance
Student Guide to IT services AY2223 (PDF)
Student Guide to IT services AY2223 For TC (PDF)
IT Induction PDF AY2223
Computer Lab Locations

IT policies and guidelines:
MITS SLA and Policy
Software installation List
For Windows:
MATLAB 2022a (How to register and install MATLAB)
ChemOffice Professional 21.0
Oasys suite (on-campus only, please connect XJTLU VPN off-campus)
DrBeam and DrFrame
PTC Creo Parametric 5.0 (on-campus only, please connect XJTLU VPN off-campus)
PTC Mathcad Prime 3.0 (on-campus only, please connect XJTLU VPN off-campus)
EndNote 20
Autodesk Software (include AutoCAD\Revit\3ds Max\Maya etc.)
How to register Autodesk Education Account and install Autodesk software
Microsoft Visual Studio Enterprise 2022
SAS 9.4

For Mac:
MATLAB 2022a
ChemOffice Professional 21.0
EndNote 20
AutoCAD 2023
How to register Autodesk Education Account and install Autodesk software

Software list:
Software in computer labs
Notice:
Service Scope for user private computer

User Guide:

Connect @ XJTLU (Campus Portfolio)

E-bridge (Student Information System)

E-mail Anti-SPAM

E-mail MS Outlook Introduction

E-mail MS Outlook Guide

Library Huiwen and OPAC

Student Self-Service Printing

VPN for off-campus

Virtual Desktop User Guide

XJTLU Campus Network User Manual

WiFi for Eduroam

XJTLU Account Self-service

IT FAQ:

Security

How do I apply patch for windows computer?

How can I activate XJTLU Account?

How can I use self-service for XJTLU account?

EMAIL

How do I set up email on Android devices?

How do I set up email on Android devices? (video)

How do I set up email on IOS devices?

How do I set up email on IOS devices? (video)

How do I set up Outlook app on IOS devices?

How do I set up email account in windows10?

How do I process spam email?

My useful email is blocked by Anti-Spam system, why?

How do I change my avatar?

NETWORK

How do I access campus data resource off campus?

How do I access campus data resource off campus?(PDF)

How do I access campus data resource off campus by installing VPN (for Windows 10) ? (video)

Why the WiFi is slow sometime and somewhere?

When I'm walking to a nearby place, why the WiFi speed become very slow in a sudden?

SOFTWARE

How many software installed in computer lab?

How do I register and install MATLAB license(for student)?

How to register Autodesk Education Account and install Autodesk software?

PRINT

How do I print/scan/copy?

What can I do if I got "credit too low" error when self-printing?

APPLICATION

How do I submit service request?

What is e-Bridge?

How do I use EZproxy to access library digital resource base?

How to install the ICE APP?

How to install the XJTLU APP?

User Guide:

Connect @ XJTLU (Campus Portfolio)

E-bridge (Student Information System)

E-mail Anti-SPAM

E-mail MS Outlook Introduction

E-mail MS Outlook Guide

Library Huiwen and OPAC

Student Self-Service Printing

VPN for off-campus

Virtual Desktop User Guide

XJTLU Campus Network User Manual

WiFi for Eduroam

XJTLU Account Self-service

IT FAQ:

How do I set up email on Android devices?

How can I activate XJTLU Account?

How can I use self-service for XJTLU account?

XJTLU Account Self-Activation (Student)

How do I set up email on Android devices?

How do I set up email on Android devices? (video)

How do I set up email on IOS devices?

How do I set up email on IOS devices? (video)

How do I set up Outlook app on IOS devices?

How do I set up email account in windows10?

How do I process spam email?

My useful email is blocked by Anti-Spam system, why?

How do I change my avatar?

How do I access campus data resource off campus?

How do I access campus data resource off campus by installing VPN (for Windows 10) ? (video)

Why the WiFi is slow sometime and somewhere?

I've just installed updates to Windows 10; why has SSLVPN stopped working?

When I'm walking to a nearby place, why the WiFi speed become very slow in a sudden?

How many software installed in computer lab?

How do I register and install MATLAB license(for student)?

How to register Autodesk Education Account and install Autodesk software

How do I print/scan/copy?

What can I do if I got "credit too low" error when self-printing?

How do I submit service request?

What is e-Bridge?

How do I use EZproxy to access library digital resource base?

How to install the ICE APP

How to install the XJTLU APP

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